Effective Date: 2/8/2025
1. Introduction
Welcome to Sage & Hollis (“we,” “us,” “our”), a DBA of Homesage, LLC. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, sharing, and storage of your information when you use our website (www.sageandhollis.com) or engage with our services. By using our site, you agree to the terms of this Privacy Policy.
2. Information We Collect
a. Personal Information:
We collect the following types of personal information:
- Contact Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Processed securely via Stripe, including payment details (credit card numbers are not stored by us).
- Account Information: When you create an account, we collect login details and preferences.
b. Automatically Collected Information:
Cookies & Tracking Technologies:
- We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and improve website functionality. Cookies are small text files stored on your device that help us recognize your preferences and improve site performance.
- Certain third-party services, such as Google Analytics, Stripe, and other tracking tools, may also set cookies when you interact with our website. These cookies help us understand website usage, track transactions, and enhance your experience.
Managing Cookies:
- You can control or disable cookies through your browser settings. Most web browsers allow you to:
- Block cookies entirely
- Delete existing cookies
- Set preferences for how cookies are handled
Please note that disabling cookies may impact certain features of our website.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill orders, including shipping and confirmations.
- To communicate with you, including marketing emails (with consent).
- To improve website functionality and user experience.
- To comply with legal obligations or protect against fraudulent activity.
4. Sharing and Disclosure
We do not sell your personal information. We may share it in the following cases:
- Service Providers: Information shared with Stripe (for payments) and analytics providers (e.g., Google Analytics).
- Legal Compliance: To comply with legal requests or protect the rights of Sage & Hollis, Homesage, LLC, and others.
5. Your Privacy Rights
Under applicable laws (e.g., GDPR, CCPA), you have the right to:
- Access, correct, or delete your personal data.
- Opt out of certain data processing activities, such as marketing.
Important Note: If you request deletion of your personal data, we may be unable to provide certain services, including order fulfillment, warranty claims, or account access. Some information may still be retained to comply with legal obligations, resolve disputes, or enforce our agreements.
To exercise these rights, please contact us.
6. Security Measures
We use reasonable measures to secure your information, but no system is completely secure. You use our website at your own risk.
7. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly. For questions about this policy, contact us at contact@sageandhollis.com.